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Insurance Consultant

  • Location:

    Basingstoke, Hampshire

  • Sector:

    Insurance

  • Job type:

    Permanent

  • Salary:

    £21000 - £25000 per annum

  • Contact:

    Melanie benaziza

  • Contact email:

    melanie.benaziza@brookstreet.co.uk

  • Job ref:

    Basingstoke_1561366685

  • Published:

    22 days ago

  • Expiry date:

    24/07/2019

  • Startdate:

    ASAP

Job Description

Insurance Consultant needed ASAP in Basingstoke.

Do you have commercial insurance experience, a strong customer service focused person; this maybe the role for you.

My client is a well known Insurance broker who now require an Insurance Broker based in Basingstoke.

Position: Insurance Consultant

Salary: £21,000 - £25,000 per annum dependant on experience

Hours: Monday - Friday, 9:00am - 17:30pm

Location: Basingstoke

MAIN DUTIES & RESPONSIBILITIES

  • Dealing with new clients over the telephone, taking risk details and presenting quotations in a professional manner. Ensuring every effort is made to close the sale.
  • Ensuring all new quotations is chased and regular touch points are made to maximise our selling opportunity.
  • You will be given a monthly sales target which will be set based on your experience and performance, this will be a fair and achievable. You will be rewarded with a generous monthly bonus structure.
  • To be organised and punctual at all times, making sure that attention to detail is a high priority. This includes putting notes on the system, thorough audit trails and service levels are met.
  • To answer telephone calls within three rings and to deal with client queries / requests politely and efficiently within your capabilities. Seek assistance from, or refer client to, branch manager or assistant branch manager where necessary
  • To deal with customer queries in a timely manner, this includes general queries, mid term adjustments and renewals.
  • Making sure that you work within the FCA rules and regulations, which are available within the staff handbook.
  • To actively improve customer care and cross-selling by telephoning clients at times agreed by the branch manager, notably at the time of sale or during other communication with clients.

Person Specification

  • You must always be polite, courteous and patient when dealing with clients and your colleagues.
  • Clients must feel confident in us and therefore you must always give best advice using a `best friend` approach, seeking assistance whenever you are unsure.

Training

  • You will receive training in various ways: on the job training, one to one training and in group sessions. You will be expected to take an active part in your own self-development.

If you are interested please apply!

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