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Insurance - Contact Manager

  • Location:

    Belfast

  • Sector:

    Insurance

  • Job type:

    Permanent

  • Salary:

    Up to £25000 per annum

  • Contact:

    Colleen

  • Contact email:

    colleen.farquharson@brookstreet.co.uk

  • Job ref:

    BEL/300172_1659683638

  • Published:

    over 1 year ago

  • Expiry date:

    16/09/2022

  • Startdate:

    September 2022

Job Description

Brook Street Recruitment is working with our Belfast client who is currently recruiting for an Insurance Contact Manager to join their growing team

As a Contact Manager you will be responsible for identification and research of prospects and contacts; Successful promotion and selling of product and services to prospects via telephone-based contact; Provision of support services for the companies Producers (Business Developers); Event organisation and management.

Role responsibilities will include:

* Proactively identifying new potential client prospects for targeting and addition to SalesPro database. This may include regularly reviewing newspapers articles, business magazines and web sites.
* Obtaining key financial data and relevant information in relation to targeted prospects.
* Assisting in the preparation of mail shots and other related marketing material.
* Provision of administrative support in accordance with agreed Lockton procedures.
* Maintenance of a diary system for outstanding workload.
* Management and maintenance of the prospect database/pipeline.
* Maintenance of records, preparation of documentation verification of information and resolution of routine problems.
* Support in the organisation of client events including seminars, conferences, training and entertaining.
* Effectively manage a pipeline of prospects via a pipeline management tool, e.g., SalesPro to meet the short, medium and long-term financial goals of the Producers.
* Implement a systematic communication plan for targeted prospects as agreed with the Producers.
* Contact identified prospects to arrange appointments for the Producers.
* Provide activity reports and pipeline status at regular intervals as agreed with the Managing Producer.

Criteria

* Previous experience working in the insurance sector is required, but this isn`t essential if you have relevant skills and experience from another sector.
* Ability to build and maintain good business relationships with clients, insurers, and associates.
* Ability to identify opportunities for business development.
* Willingness and ability to continue to develop knowledge of products and related issues through formal and informal learning, both internal and external to the company.
* A working knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications and competent typing and keyboard skills.
* Ability to communicate effectively and professionally both verbally and in writing with clients, insurers, and colleagues.
* Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
* Analytical and problem-solving skills, including research and investigation.
* Understanding of a clients` business issues, insurance needs and expectations.
* Professional and tactful negotiation and persuasion skills to achieve objectives.
* Able to work in support of other team colleagues.
* Demonstrated ability to instil confidence with clients so that the client looks to you as more than just an insurance broker, but as a partner in business

Salary will depend on background - circa £25,000 per annum
Please send CV via the apply link

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