Job Description

Job Title: Internal Sales Customer Advisor

Salary: £17K pa

Hours: 38.5 hours per week

Shifts: Varying shift patterns from Monday to Friday ranging from 8:30am to 6:00pm on a rota basis

Holiday: 20 days holiday, rising to 25 after 3 year's service, plus up to 3 additional days per year awarded quarterly for 100% attendance

Location: Situated within 3 minutes drive of junction 31A, on the M6 with free car parking. We are also located on a busy bus route, with buses to Preston and surrounding areas at regular intervals.

My client is a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure.

The Customer Service Advisor role within the sales department encompasses a variety of telephone and administration duties, including:

-Dealing with customers by both Telephone & Email

-Taking orders and inputting them onto the system for despatch

-Giving advice on products and services.

-Providing delivery & stock information

-Providing carrier delivery information via our Track & Trace facility

-Resolving customer queries using our in house help desk and CRM systems

The successful candidate will possess the following attributes:

-Previous experience in a customer service environment

-Friendly and confident manner

-Computer literate

-Desire for excellent customer service with a "can do" attitude

-Flexible approach

Sounds good to you? Please get in contact with Stephy on 01772400106 or email on