IT 1/2nd Line Support
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Location:
Shrewsbury
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Sector:
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Job type:
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Salary:
£20000 - £25000 per annum
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Contact:
Rhys or Rachel
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Contact email:
telford@brookstreet.co.uk
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Job ref:
TEL/13142_1572542048
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Published:
over 4 years ago
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Expiry date:
30/11/2019
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Startdate:
02/12/19
Job Description
Calling all IT 1st & 2nd line support candidates that want a new permanent job !!
If you have experience in supporting an organisation with internal helpdesk functions that sit in 1st or 2nd line support you will love this role !
We are seeking an individual who can work within a small team of 4, reporting to the IT Manager.
Your customers will all work for this organisation, however some are on site in the UK & some are abroad (about 50/50 split UK & Europe based).
Your queries will come through to you by phone, email or Skype.
Taking the query in hand & owning it, were after an individual who can find a solution, escalating to 3rd line only when it's been exhausted from solution.
In addition you will be taking part in project, getting actively involved with repair & maintenance of desktop computers, fault finding, ordering parts, installing & repairing the system.
So if you have the ability to investigate, you are a self-starter who is hungry for knowledge with a stable work history or you are a candidate who has IT qualifications with a little experience we want you !
Due to the location you will need to have your own transport.
Salary is £20,000 - £25,000 with a great benefits package to include free parking & discount on products sold.
Please call Rhys or Rachel for further information or click apply to this ad, we also welcome your call on 01952 299 591
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