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IT 1/2nd Line Support

  • Location:

    Shrewsbury, Shropshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £20000 - £25000 per annum

  • Contact:

    Rhys or Rachel

  • Contact email:

    telford@brookstreet.co.uk

  • Job ref:

    TEL/13142_1572542048

  • Published:

    18 days ago

  • Expiry date:

    30/11/2019

  • Startdate:

    02/12/19

Job Description

Calling all IT 1st & 2nd line support candidates that want a new permanent job !!

If you have experience in supporting an organisation with internal helpdesk functions that sit in 1st or 2nd line support you will love this role !

We are seeking an individual who can work within a small team of 4, reporting to the IT Manager.
Your customers will all work for this organisation, however some are on site in the UK & some are abroad (about 50/50 split UK & Europe based).

Your queries will come through to you by phone, email or Skype.
Taking the query in hand & owning it, were after an individual who can find a solution, escalating to 3rd line only when it's been exhausted from solution.
In addition you will be taking part in project, getting actively involved with repair & maintenance of desktop computers, fault finding, ordering parts, installing & repairing the system.

So if you have the ability to investigate, you are a self-starter who is hungry for knowledge with a stable work history or you are a candidate who has IT qualifications with a little experience we want you !

Due to the location you will need to have your own transport.

Salary is £20,000 - £25,000 with a great benefits package to include free parking & discount on products sold.

Please call Rhys or Rachel for further information or click apply to this ad, we also welcome your call on 01952 299 591

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