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IT Admin Assistant

  • Location:

    Newport, Wales

  • Sector:

    Admin & Secretarial, Customer Service, Public Sector

  • Job type:


  • Salary:

    Up to £8.75 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:


  • Expiry date:


  • Startdate:

    24/09/18 16:08:59

Job Description

We are currently looking to recruit an experienced administrator to work within an IT team

Hours are between 8am and 6pm Monday to Friday
Free parking and close to local public transport links

Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
Learn the procedures and understand parameters of producing a quality output.
Process work to the defined level of quality.
Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate.
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Identify and suggest areas of improvement.
Maintain and update information held on a data base or manually.
Support line management on any additional admin when required.
Liaise with internal/external clients.
Print/post data/reports/invoices daily.
Maintain records for audit purposes.
Ensure deadlines are met.

Job Specific Competencies
Able to challenge existing processes in an appropriate manner.
The role holder will be part of a team performing similar tasks for the same client.

Essential Skills Experience and Knowledge

Ability to use Excel spreadsheets
Able to work in a team or other structured environment
Articulate and able to maintain good relationships with colleagues and clients

Desirable Skills Experience and Knowledge

Ability to navigate around and understand use of relevant systems e.g. Oracle

You must be able to clear a criminal records check for this role

Apply now or for more information call Brook Street on 01633 254751


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