Leicestershire Police are recruiting for a Full time IT Communication Support Analyst at Headquarters 6 months temp contract 37 hours Mon-Thurs 8:30-4:30 Friday 8:30-4
The role requires you to be first and second to people who use telephones and radios and maintain the function of these systems.
To be able to recover and provide support for equipment and order services for planned events and emergency operations.
Ensure availability of these communication systems and equipment and services in line with required levels.
Provide advice on the use of these systems
Configure equipment and systems to ensure its performance is in line with operational and support requirements.
Ensure prescribed security methods and protocols are adhered to
Provide management and engineering reports covering the use and performance of equipment systems and services.
Perform first line support on equipment and systems to comply with health and safety and maintain satisfactory operation
The ideal candidate with need to possess GCSE grade C or above in Maths and English and provide technical qualifications
Had experience in support roles
Been responsible for the maintenance of technical equipment
Have the ability to work as a team but use initiative and be creative when required
Problem solving in a methodical manner showing accuracy to detail
IT experienced and literate particularly with word processing, spread sheets and databases
Have experience of and be able to demonstrate practical engineering abilities.
Hold a current driving licence.