Brook Street are delighted to be supporting a client during their search for a Temporary Learning Centre Assistant based in the location of Windsor.
For this role you will require a DBS Enhanced, preferably on the update service.
The main duties of this role are listed but not limited to the below:
" To contribute to the provision of a welcoming, supportive, customer focused environment for learners in line with wider Student Services.
" To be the first point of contact for customers, both staff and students, and to handle and signpost enquiries, whatever their nature, in a friendly and professional manner.
" To play an active role in managing learner behaviour, contributing to an environment conducive to independent learning and research.
" To maintain a strong presence on the floor of the Learning Centre, assisting learners in their use of IT systems and software, undertaking basic IT troubleshooting and supporting independent learning.
" To undertake projects, working directly with learners in groups and individually to deliver a range of activities and services that contribute to the personal development, health awareness, progression and participation needs of learners (including learner voice/committees, safety/health promotion, social inclusion, learner events and contract administration).
" To operate the Library Management System and other departmental procedures efficiently according to protocols.
" To maintain records and statistics of activities undertaken, gaining feedback from students and parents at all opportunities
" To undertake a range of library administrative duties as required, including shelving, supervision of work areas and ordering of materials and resources. Assist with tasks such as checking of resources, handling overdue fines, sale of stationery/ID, queries related to the use of computers and resources and provide a high level of customer service
" Where applicable, assist the collections and resources coordinator with all aspects of resource collection and administration, including the cataloguing of new stock, stock taking and tidying.
" To be familiar with the operation of the mobile devices and digital tools held in the Learning Centre and to handle the loan and return of these on a day-to-day basis.
Desirable skills for the role would be:
" Experience of successful working with young people in the 16-19 age group
" Proven experience of working in a busy and demanding customer focused environment
" Successful experience of organising and delivering events, activities, workshops or study groups for young people
" Proven flexible approach to working practices including providing cover for team members
" Proven excellent interpersonal skills, written and verbal, with the ability to communicate effectively with a wide range of people
" Proven ability to solve problems effectively and to use initiative
" Ability to inspire and motivate young people
" Ability to provide excellent customer service in a busy and demanding environment
" Knowledge and abilities in the use of technologies such as tablets and other mobile device.
This temporary role will pay up to £17ph depending on experience for a 37hr week between the hours of 8.15am-4.15pm.
Your pay will be paid weekly in arrears and you will also accrue holiday while on assignment with us.
Please call Sian B at Brook Street Woking on 01483 700 500 if you are interested or apply directly online.