Job Title: Automotive Sales Advisor
Are you a self-motivated individual seeking a role in Automotive Sales?
Do you have ambition and pride yourself in delivering a top quality customer experience? Working on your own initiative, you will organise your workload and database to achieve your sales expectations and can work flexibly including some travel across Scotland.
I am looking for a candidate with ambition, drive, great communication skills, is approachable with a great eye for detail and with a pride in their work.
Responsibilities of the role:
Respond to enquiries regarding vehicles for sale, providing detailed verbal and written information to prospective buyers
Build rapport with potential customers and gather accurate information to progress the lead
Visit customers at their homes to carry out an appraisal, prepare the vehicle for advertising, including taking detailed photographs and video tours
Advertise vehicles for sale across all online marketing platforms.
Take ownership of all leads provided by external telesales and assist in compiling sales team self-generated telesales leads
Conduct detailed handovers, including demonstrating all features and benefits of the vehicle
Maintain various customer management databases to ensure efficiency, contacting customers with a view to developing future business
Proactively seek feedback and customer reviews
Maintain an extensive and up-to-date knowledge of the leisure vehicle industry.
Ensure timely and accurate completion of all relevant vehicle sales documentation, including purchase agreements, DVLA forms
Identify and plan campaigns and promotions to maximise sales, including a digital strategy
Work closely with other departments, providing assistance where needed to enable the small team to function well
Develop relationships with external suppliers and partners, identifying opportunities to expand the business
Achieve and strive to exceed all monthly and annual sales and associated product targets
Represent the business at selected trade shows, manufacturer product launches and events and exhibitions throughout the year
Provide an exceptional customer service throughout the sales process so all customer expectations are met and exceeded
Remain calm under pressure, reacting well to change and staying positive despite setbacks
You will have:
A smart appearance
Excellent negotiating and closing skills
Strong motivation to achieve sales targets
First class administration and IT skills
A full and valid UK driving license
Previous experience of leisure automotive
Sound knowledge of sales processes
Willingness to attend training courses/interest in personal development
Expectation within the role:
Full-time position, based on 36 hour week - 8.30am to 5.00pm (including weekends)
There is some flexibility for homeworking and office-based work.
Weekend work is mandatory throughout the year
Attendance will be required at trade shows and events.
Flexibility will be required around travel to location of the vehicles, pool car available for off-site appointments.
You will not be expected to work in excess of allocated hours.
Salary: £18,000 - £20,000 basic per annum depending on prior experience plus OTE bonus