Job Description

Litigation Administrator - Permanent - Bristol City Centre

Do you have experience working in the legal sector? Do you have experience in Finance and telephone-based customer service? If so, Brook Street are looking for someone to join our client`s dynamic team in the Bristol City Centre!

Our client is looking for someone to be in charge of handling the debts of clients/customers and will be required to give high levels of customer service regarding sensitive information and documents. Candidates will therefore need to have telephone-based customer service experience in order to be put forward for the role.


The hours of the position will be Monday to Friday, 9am-5pm (37.5 hours per week)

Candidates will be expected to be responsible of the following:

- Handle up to 150 live cases at any one time
- Load new cases onto the Litigation system
- Update risk tracker and complete any necessary actions
- Review all live case files daily to ensure all relevant actions taken
- Ensure all legal paperwork is completed promptly and accurately and filed within the required submission dates
-Apply all payments, legal charges and sundry costs to case management system and maintain Agresso accounts receivable ledger
- Apply comments from customer`s calls and written correspondence to diary facility
- Handle all admissions, defence and counterclaims from customers and action accordingly
- Prepare for, and attend small claims hearings as required - this may involve travel to Courts across the country, with the possibility of overnight stays
- Obtain witness statements from other departments / depots -
Actively pursue debtors via telephone and email prior to Court to ensure that all necessary pre-action protocols have been covered




If you are interested in this role as Litigation Administrator then please APPLY NOW or contact Clea on 0117 948 6313