Job Description

The Parole Board

Executive Officer

Have you ever wanted to work within the civil service? Are you confident in your administration and customer service skills? If so, then please read on as we are looking for a candidate to join our client The Parole Board as an Executive Officer

• Hours: Monday - Friday 37 hours a week
• Location: Hybrid Leeds/ London
• Hybrid 2-3 days in the office
• Temporary contract until end of March, possibility for extension
• Pay: £11.72- £14.09 after 12 weeks.

Role Overview:

This is a fast-paced and interesting role, involving claims for compensation made against the Board. The role requires individuals to work effectively within established protocols, Parole Board procedures, and in line with Parole Board Litigation Strategy and the relevant law. The post holder will work within the organisation and with external law firms to ensure this process delivers value for money and is fully compliant with the law. Responsibilities will include:

Alongside other Case Managers, with the support of the Team Leader, you will be responsible for responding to pre action claims for compensation, defending claims where appropriate, and negotiating settlement where appropriate in line with the relevant policies and procedures. You may also need to assist with some of the other work carried out by the Team.

You will be assigned pre action compensation claims by the Team Leader. You will then undertake an analysis of those claims, decide upon a response (using template text as a basis for your response where appropriate), and then continue to correspond with internal and external parties until the claim has been resolved. You will have great attention to detail and need to be able to analyse claims, identify relevant facts, and apply them to the criteria identified by the Team's policy to identify the relevant outcome.

It will be imperative that you are able to communicate effectively with a diverse range of individuals, internally and externally, at varying grades and levels of seniority, with competing demands for how this process functions and produces.

Experience required for the post:

• Ability to work well within a team
• Experience in using Microsoft programmes
• Adaptable to change
• Ability to follow processes, policies and guidelines
• Be detail-focused and accurate
• Accurate email communication and data entry skills (e.g., in Excel)
• Experience in relaying complex information in a simple, digestible format at all levels - i.e., for stakeholders or service users to be able to easily understand a DBS check will be conducted for this position

About Us

We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

For further details on any of our vacancies, please contact your local Brook Street branch. Details can be found on our website.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

If this sounds of interest to you then please apply now!