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Local Systems Coordinator

  • Location:

    Bradford, West Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    Up to £19632 per annum

  • Contact:

    Nalini

  • Contact email:

    [email protected]

  • Job ref:

    BRA/142613_1654852543

  • Published:

    18 days ago

  • Expiry date:

    23/06/2022

  • Startdate:

    27/07/22

Job Description

THE ROLE

My client is the leading provider of end-of-life care in the UK. The impact of their existing services on people's experience at end of life is significant. During 2019/20, they helped more than 60,000 people with their services, including hospices, nursing services, helper and companion services, and information and support.
They have recently made a significant investment in sector-proven software packages which will enable a step change in the way in which they manage and deliver their front-line services.
Our client is currently recruiting for a Local Systems Coordinator for our client's office based in Bradford. This will be a hybrid working role. As a Local Systems Coordinator, you will be responsible for ensuring your region maintains an acceptable level of data quality within the electronic patient record systems.
You will also be heavily involved in analysing data from the national reports and running new, ad hoc reports as and when required.


KEY RESPONSIBILITIES/DUTIES

  • To undertake local analysis to review compliance with data and process standards and to work with Product Leads, Lead Ops Analyst and operational managers and staff to resolve any issues identified
  • To produce and collate local reporting to demonstrate performance against national and locally defined KPIs
  • To support, under the guidance of the relevant product lead, the implementation of new and updated IT solutions and associated processes used by staff in the locality including supporting system configuration activities, training, data migration, testing and support to local users
  • To provide input to the development of national policies and SOPs relating to the use of IT solutions and associated processes, ensuring that the needs of the locality are represented
  • To undertake regular data quality audits to ensure that information is being entered correctly
  • To support data governance and data quality improvement initiatives
  • To work with other Local System Coordinators to identify common issues and to identify and implement continuous improvement opportunities
  • To provide remote cover/support for Local System Coordinator responsibilities in other regions as required
  • PERSON SPECIFICATION
  • Some understanding of the purpose and value of analysing data to support business performance
  • Some understanding of and sensitivity to the implications of handling data
  • Knowledge of Health-care environment
  • Knowledge of System One would be beneficial and must have advanced Excel skills, V look ups, Pivot tables
  • Experience of using data and analytics to measure and report on performance, as well as previous experience using clinical record systems
  • Experience of supporting activities to ensure compliance with standard processes
  • Experience of presenting performance information in written reports or presentations
  • Ability to build effective working relationships with managers and staff
  • Strong IT skills in MS Office software packages including MS Word, Excel, and PowerPoint
  • Ability to achieve accurate and fast returns of work
  • Good communications skills, organisation, administrative skills both oral and written
  • Ability to work on own initiative and be able to prioritise work to ensure deadlines are met daily
  • GCSE/O'Level in English and Maths or equivalent qualification
  • Good attention to detail
  • Passionate about driving change

SALARY AND WORKING HOURS

  • Salary: 19,632
  • 35 hours per week
  • Monday - Friday, 9am - 5pm
  • Home Based and Bradford office but flexible in terms of office/home split

BENEFITS

  • Hybrid working
  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Company Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems
  • Continuous development
  • Industry leading training programmes
  • Employee Assistance Programme
  • Flexible Working
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