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Medical Reception/Admin Team Leader

  • Location:

    West End, London

  • Sector:

    Admin & Secretarial, Customer Service, Medical and Healthcare

  • Job type:


  • Salary:

    £26000 - £30000 per annum + free lunch, pension, shifts...

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


Job Description

Reception/Administration Team Leader - Harley Street - £26,000-£30,000

I am currently recruiting for a Reception/Administration Team Leader to join a first class private medical clinic based in the Harley Street area (Marylebone). This is on a permanent basis, managing a team of 4 reception/admin staff as well as completing your own administration tasks and covering reception when required.

Main responsibilities:
- Arranging staff rotas
- Conducting reviews and appraisals
- Motivating the team to ensure they provide the best service
- Covering reception when required
- Completing clinic administration tasks
- Meeting and greeting patients and providing assistance
- Working with other departments ensuring clear communication
- Ongoing monitoring of the inbox and responding to patients in a timely manner

IT systems used: Outlook, Microsoft Office, RIS (patient booking system)

Company Benefits:
- 20 days annual leave (plus bank holidays), rising 1 day per year worked capped at 25 days
- Lunch provided daily
- Pension scheme
- Free annual eye test
- Uniform is provided

Shift patterns:
8:30am - 5pm
9am - 5:30pm
10am - 6:30pm
10:30am - 7pm

To be considered for this excellent opportunity, you should display the following skills/expertise:
- Background in the medical field (ideally private) at Senior/Team Leader/Supervisory level
- Ability to use Microsoft Office software
- Some exposure to supervising other staff
- Excellent work ethic and the ability to put others first
- Superb customer care, communication and attention to detail skills

To be considered, please apply now with an up to date CV (ideally in Word) and we will be in touch!


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