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Mortgage Processor

  • Location:

    Fareham, Hampshire

  • Sector:

    Admin & Secretarial, Financial Services

  • Job type:


  • Salary:

    £18000 - £22000 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Job Description

Mortgage Processor / £18,000 - £22,000 DOE

Are you looking for work in Fareham for a growing financial company with a vibrant and close-knit team environment?
Are you professional and Customer Obsessed?
Do you have previous customer service and administration experience?

If you answered yes on all of the above, then read on:

Brook Street are pleased to present an excellent opportunity to work for a well established and award winning Mortgage Brokerage based in Fareham. Our client are currently recruiting for a Mortgage Processor/Underwriter to help support the business and company as they continue to expand and grow. You will join a close-knit and friendly team who will support you all the way. You will be responsible for taking a client`s mortgage application from submission through to offer, working alongside the client and the sales team to provide a quality, professional service and add real value to the client`s complete journey to financing their home.

Who`s right for the job?

Our ideal candidate will;
" Have strong processing and administrative experience
" Have at least 12months experience as a processor or underwriter
" Work well as an individual and as part of a team
" Have excellent telephone manner and communication skills
" Have excellent attention to detail
" Professional communication manner, both written and verbally
" Be self-motivated with the drive to exceed clients expectations
" Adhere to company procedures and industry regulation
" Be passionate about helping people

About the job:
Key responsibilities of the role will include:

" Completing affordability checks & supporting the mortgage advisors with applications.
" Reviewing customer applications ensuring all documentation & requirements are correct.
" Using different software systems including Microsoft Office.
" Liaising with Lenders to ensure quick and sustainable applications are made
" Processing and updating paperwork on to the CRM system
" Credit Reports
" Providing processing & caseload support to the Mortgage team.
" Taking ownership of case files and keeping a track of all applications & manage the customers` expectations on time scales.
" Acting as the primary point of contact for customers post-application and maintaining effective relationships with all new and existing clients
" Ensuring timely, accurate and appropriate responses to telephone calls/enquiries
" Inputting, updating and maintaining data
" Producing written correspondence and documents using standard formats
" Managing the diary system to monitor cases and progress chase as appropriate
The salary will be dependent on experience ranging from £18,000 to £22,000.
The working hours will be 9am - 5.30pm Monday to Thursday and 9am - 3pm on Fridays.

Let`s get started!

This is a permanent full-time position with a start as soon as possible. This would suit someone who has worked previously in a similar mortgage processor or underwriter role for the last 12 months, has strong telephone communication skills and whom has a passion for providing an excellent customer service.

If you are interested in the role and looking for work it would speed up your application process if you completed an online registration with Brook Street as soon as possible via the following link: This registration will need to be completed to progress your application for this role or any future roles you apply for.

For more information, please contact Ben at Brook Street on 02380 224139 or send your CV to Ben.Grice(at)


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