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Multiple Inbound Customer Service Advisor- to start 23/03/2020

  • Location:

    Worcester, Worcestershire

  • Sector:

    Admin & Secretarial, Contact Centre, Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £9.02 per hour + Free car park on site

  • Contact:

    Sarah

  • Contact email:

    sarah.watson@brookstreet.co.uk

  • Job ref:

    HF8179_1583940342

  • Published:

    8 months ago

  • Expiry date:

    10/04/2020

  • Startdate:

    asap

Job Description

Job title: Inbound Customer service advisor
Hours: Rotational shift (please see below for times) 37.5 hours per week
Location: Worcester
Hourly rate: £9.02 per hour, longer temp temporary contract

Looking to recruit multiple Customer service Advisors for a well-known call centre, located near junction 6.

You will be dealing with inbound calls from customers regarding their accounts.

Shift pattern:
Monday to Friday either 08:00- 16:00, 09:00- 17:00, 10:00- 18:00 and 12:00 -20:00. This has 1 Saturday shift every 4-6 weeks with a rest day in the week.

Customer service advisor responsibilities:
- Handling incoming customer queries regarding their accounts
- Managing each individual situation with care to find the best solution that meets both the customer and business needs

Inbound Customer service advisor desired Skills and Experience:
- Customer service
- Attention to detail
- Good listening skills
- Professional telephone manner
- Knowledge of MS packages

-Ability to meet targets

- Data entry


For more information on the Inbound Customer service advisor please contact Sarah on 01905 731591 or email

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