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NHSBSA IT Service Desk Analyst

  • Location:

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT

  • Job type:

    Temporary

  • Salary:

    Up to £9.28 per hour

  • Contact:

    Brooke

  • Contact email:

    NewcastleCL1.Branch@brookstreet.co.uk

  • Job ref:

    HH7128_1558608017

  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:

    22/06/2019

  • Startdate:

    ASAP

Job Description

This is a fantastic temporary opportunity based in the city centre of Newcastle working for the NHSBSA.

Full-time, Monday-Friday position working ideal office hours.

Initially for 3 months with an ASAP start, with the view to be extended or apply permanently within.

Day to Day Duties:
- Offering first line support to a range IT queries/issues
- Dealing with internal NHS staff from across the country via telephone and email
- Support ranging from password resets, user creations and processing request forms
- General administration - maintaining records, responding to email queries and logging tickets

Ideal candidate:
- Strong IT skills with Service Desk Analyst experience
- Professional and effective communication
- High attention to detail
- Customer Service experience is essential

Apply now for an immediate start in a fast-paced office environment!

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