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Night Reception Cover

  • Location:

    Bournemouth, Dorset

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £13.00 per hour

  • Contact:

    Craig Small

  • Contact email:

    [email protected]

  • Job ref:

    EP_RECP_B_1655892578

  • Published:

    3 days ago

  • Expiry date:

    3/08/2022

  • Startdate:

    ASAP

Job Description

We are looking for a Night Reception Cover for a Student Accommodation in Bournemouth.

You'll be working 8pm - 8am for £13 per hour.

Duties include:

  • Manage and maintain all administrative duties, which relate to accommodation enquires such as bookings and payments.
  • Manage associated administrative and record-keeping in relation to incident management and reporting, liaising with university personnel concerning any relevant incidents, events, or concerns where appropriate.
  • Proactively pursue outstanding debt and maintain records and communications regarding progress.
  • Provide excellent customer service when completing such duties as answering telephones and dealing with high volumes of customer enquiries both by email and face to face.
  • Engage with residents by attending and helping to plan Village Life events to enhance their experience.
  • Carry out basic maintenance tasks, emergency repairs and attending resident lock outs to maintain the welfare of all residents.
  • General housekeeping duties - this will include regular cleaning throughout the night.
  • Be responsible for on-site first aid and fire marshalling.

What skills do you need to have?

A warm, friendly, and professional approach

Have the confidence to deal with occasional challenging situations, which may require the ability de-escalate misunderstandings between residents.

If you are interested in this role please apply today.

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