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NIGHT SHIFT - Customer Service Advisor

  • Location:

    Croydon, Surrey

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Up to £20500 per annum

  • Contact:

    Chelsea

  • Contact email:

    stratford.web@brookstreet.co.uk

  • Job ref:

    STF/171460_1539705206

  • Published:

    about 1 month ago

  • Expiry date:

    15/11/2018

  • Startdate:

    29/10/18

Job Description

We are looking for ambitious Customer Service Representatives who are looking for an opportunity to develop their skills within a leading financial services organisation to join my cleint in there Croydon office.

Why not get yourself onto the career ladder and into an organisation which supports and encourages development and progression, whilst working in a supportive and social environment!

You will be based in a fast paced contact centre working within the automotive department. You will be dealing with a wide range of general enquiries including policy renewals, complaints and new business. You will also be required to promote and upsell additional features relating to each customer's policy.


What we can do for you:
Competitive salary £20,500 OTE upto £25,000

Attractive pension scheme (up to 10%)

22 days holiday (incl Bank Holidays) with a buy and sell option

Staff discounts with over 100 providers and high street stores

Social Activities for you to get involved in! (including summer BBQs, quiz nights and Fun Fridays)

Career development and progression opportunities

Hours:

You will work a variety of fixed shift paterns. Please be mindful this is a night shit position. My cleint are oper 365 days a year so will include weekends and bank holidays.

Skills & Experience

* Good level of competency in Maths and English
* A passion for insurance and customer service
* Excellent communication skills
* Positive attitude and professionalism
* Understanding of a compliant and target driven environment
* High levels of resilience, perseverance, self-belief and self-motivation

Please can you send your CV

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