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NPS Case Admin (Band 2)

Job Description

My government based client is currently looking for an administrator to join their team. This will be a full time role working 37 hours per week, at an approved premises where offenders will be on site>

Duties include but not limited to
Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
" Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
" Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
" Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Act as single point of contact within unit for specialist area of work as required
" Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.

If you believe that this is the role for you then please apply online and one of the team will be able to give you a call back regarding your application

Thank you

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