Job Description

Ministry Of Justice NPS

Location: National Probation Service, Nottingham

Job Title: Administrator (Case Admin)- Band 2

Hours: 37Hours

Pay: 9.06ph rising to 9.56ph after 12 weeks

Duration: Approx 3 Months

We have an exciting support opportunity to work with the National Probation Service (NPS). The suitable candidate will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
.

This role requires good administration skills, a good telephone manner and a commitment to deliver excellent customer service and a high quality of work in a fast-paced environment.
Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.


Essential
? Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
? Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
? Possess basic numeric skills.
? Ability to use and work on own initiative
? Ability to use databases
Full training will be given for this role.

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*
You will need to be security checked to Basic DBS Level and fully referenced for the last 3 years.

Please apply online with your current CV in WORD FORMAT to our Nottingham PSR team. Should you require any further information, please contact us.