Job Description

I am recruiting for an experienced Ocean Import Operations Clerk; this is a great opportunity to work for a freight forwarding company based in Solihull who offer a family feel environment with great career prospects and are looking to pay up to 27000 dependant on experience.

THE ROLE
Working as an Ocean Import Operations Clerk for a multimodal global freight forwarding business you will be responsible for the full process, from start to finish of the logistics of importing goods via ocean. This will include the booking/planning of transport, quoting and invoicing to clients, the completion of all documentation and customs clearance and solving problems as they arise, at all times building relationships and keeping your suppliers and the clients updated; ideally along with ocean experience you will have some knowledge of importing goods via air too.

TYPICAL DAILY JOB DUTIES - WHAT ARE YOU RESPONSIBLE FOR?
- Effectively manage all procedures involved with ocean imports
- Arrange haulage with shipping lines/hauliers.
- Negotiate and agree charges for all types of shipments, which may include containers (FCL/LCL & out of gauge), refrigerated units, ISO tanks and hazardous cargo.
- Preparing bookings ready for shipment including generating import documents
- Liaising with suppliers, including shipping lines, airlines and transport operators
- Ensure the accurate preparation and processing of customs entries
- Track shipments and update & support clients in the shipment process
- Deal with customer service enquiries and queries
- Ensure any operational issues are documented and made aware to the Branch Manager
- Closing the job, updating costings and producing invoices
- Assess invoice queries and check purchase invoices are correct on receipt
- Generate leads and grow the existing client base

PERSON SPECIFICATION
- Due to the location holding a full UK driving license with your own car would be needed
- A minimum of 5 years import experience in via sea freight forwarding
- Experience of air importing would be advantageous but not essential
- Excellent customer service skills
- Experience of booking and planning of transport
- Experience of shipments from and to worldwide destinations.
- Knowledge of customs clearance checks/documentation
- Experience in quoting to and invoicing of clients
- Experience in the creating of, checking of and processing of all relevant importation documentation.
- Good verbal and written communication, to provide a professional image to customers and suppliers.
- The capacity to work in a high pressure environment
- The ability to instruct a global network of agents, suppliers, shipping lines, hauliers.
- The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.
- Excellent problem solver and able to resolve complaints professionally

***PLEASE ONLY APPLY IF YOU MATCH THE ABOVE JOB SPECIFICATION EXPERIENCE***

PACKAGE AND BENEFITS
- £25,000-27,000 salary per annum depending on experience
- Opportunity to earn bonus (not guaranteed)
- 37.5 hours per week
- Starting holiday 20 days per annum + Bank Holidays
- Company pension scheme 7.5%
- Death in service
- Perkbox
- Workplace Nursery Provision

DOES THIS SOUND LIKE YOU? ARE YOU INTERESTED IN THIS ROLE? THEN I WOULD LOVE TO HEAR FROM YOU.

Please send your CV and call Adam or Charlie on 0121 6333888

***If you have not received a response within 48 hours, unfortunately your CV has not been selected on this occasion***