Job Description

Brook Street is working with our client in Antrim to recruit an Ocean Operations Administrator on a full-time permanent basis for their Road Freight department

Responsibilities

• Liaise with customers ensuring that customer requests and queries are met and dealt with in accordance with a high level of customer service.
• Liaise with suppliers and service providers to ensure customer expectations are met or exceeded.
• Maintain all relevant records on the company`s costing system, ensuring profit margins are maintained and accurately reported.
• Ensure all customers are invoiced in a timely and accurate manner.
• Prepare and submit all relevant paperwork, including, but not limited to, bills of lading, commercial invoices, NES declarations.
• Liaise with company finance department ensuring all sales and costing queries are dealt with in an efficient and effective manner.
• Ensure good filing and housekeeping of all associated paperwork.
• Carry out projects related to departmental responsibilities as and when directed by the departmental head.
• Maintain and update customer monitor sheets and web-based tracking systems.
• Prepare job files for customs clearance.
• Any other duties which can reasonably be required of the post holder in order to meet operational requirements.

Essential:

• Experience of preparing and working with road freight documentation
• Effective communication skills.
• At least one year`s experience in European Road import/export operations
• At least one year`s experience in a customer service industry
• Experience in the use of Microsoft Office, internet, and e-mail
• Ability to demonstrate good time management skills
• Ability to work unsupervised and be a team player
• Ability to work to tight deadlines

Desirable:

• At least one year`s experience in a customer service / logistics role -preferably with ocean export, import and EU road experience
• Practical experience of job costing systems. Experience of preparing and working with ocean / road freight documentation.

Salary for this role will start on depend on experience - 24-26k per annum

Please send CV to Colleen Farquharson via the apply link