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Office Administrator

  • Location:

    Chertsey, Surrey

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    £18000 - £20000 per annum

  • Contact:

    Woking Branch

  • Contact email:

    woking.web@brookstreet.co.uk

  • Job ref:

    Woking59387_1621510255

  • Published:

    3 months ago

  • Expiry date:

    1/07/2021

  • Startdate:

    ASAP

Job Description

My client is the head office for a leading Franchise network which provides the Operational Support for its store network, the office is a busy fast growing, dynamic, newly acquired office in Chertsey. Great opportunity to join a fast-growing business with scope to grow with the business.

Key Responsibilities

  • Preparing weekly reports and minutes for meetings
  • Organising and filing paperwork, documents and computer-based information
  • Maintaining and updating company records, folders and internal databases
  • Liaising between stores and suppliers to arrange maintenance work
  • Handling complaints in a timely manner, including logging and monitoring them daily.
  • Processing online customer refunds
  • Dealing with incoming post from stores & suppliers
  • Monitor stores Daily Food Ordering and Weekly Drinks Orders
  • Monitor Monthly Compliance tasks
  • Out of Hours Operational Support (1 hour a week)

Key Skills:

  • An individual who has the ability to multi-task, but maintain accuracy and attention to detail at all times
  • Proficient knowledge of Microsoft office packages, ie; Outlook, Microsoft Word & Excel
  • Be an extremely organised and ambitious individual with the ability and conviction to work to tight deadlines and go above and beyond
  • Professional and confident telephone manner
  • Be able to adapt to demands and changes within the business and remain professional, focused, and motivated.
  • Ideally have experience in customer service administration within a similar industry
  • Be confident in making informed decisions that will positively impact the company
  • Have the ability to problem solve independently.
  • Be flexible.
  • Be able to work unsupervised and as part of a team.
  • Must have GCSE English & Maths as a minimum
  • Personable with excellent communication skills (written and verbal) and must be numerate

If this sounds of interest please send your cv today! Excellent benefits including free parking.

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