Job Description

My Deaf Charity Client are looking for an exceptional PA and Officer Manager to ensure the smooth running of their head office administrative processes.
My Client is a charity dedicated to making sure Deaf people get the same sort of access as hearing people to healthcare and health information. They provide services directly in British Sign Language (BSL) and work in partnership with the NHS and local authorities. 70% of their staff are Deaf, and almost all of the staff in services are fluent sign language users.


About the role:
As Office Manager and PA you will ensure the smooth running of the Head Office administrative processes, including reception and associated customer service. You will also provide a strictly private and confidential personal assistant role to the Chief Executive Officer.
Some of the key responsibilities include:
" Providing pro-active administrative support to the leadership team, including planning and organising meetings
" To provide a reception service which includes phone cover, greeting visitors, and keeping the phone list up to date
" Dealing with facility issues for the whole building. Including; security alarm, waste, building repairs, equipment services and ordering products/sundries for the whole building
" Providing a comprehensive secretarial and administration service to the Chief Executive
" Managing the diary of the CEO and all his associated diary events
" Preparing for Board meetings and capture and produce Minutes of all meetings, check for accuracy and circulate in line with agreed timescales
" Co-ordinate the Chief Executive`s travel arrangements
" Any other duties commensurate with the accountabilities of the post


About You
To be successful in the role of Office Manager and PA you will be an exceptional administrator with the ability to organise others. You will bring with you the following skills and experience:
" High level of proficiency in Microsoft Office Suite, particularly Excel, Outlook and Word
" Highly effective interpersonal skills with strong focus on providing excellent customer service to internal and external stakeholders
" Clear understanding of confidentiality
" Positive, flexible attitude; high degree of integrity and professionalism; ability to remain composed under pressure
" Excellent organisation skills; ability to effectively plan and manage work, respond to conflicting demands on an urgent and ad-hoc basis and prioritise workload appropriately
Although not essential, knowledge of British Sign Language would be an advantage. We encourage applications from D/deaf people.
Other roles you may have experience of could include: Senior Administrator, Executive Assistant, Project Coordinator, PA, Personal Assistant, Front Office Coordinator, Reception Administrator, Head Receptionist, Office Manager etc.