Job Description

Sales Support Representative
Watford - Mon - Fri - Hybrid working
21k - 6-month contract
My client are a food importer and distributor are seeking an operational support administrator to handle order processing, customer liaison and work with two third party transport providers ensuring that orders are processed picked and dispatched as required.

Importer and distributor of fine foods 1902 making this company one of the longest established food importers in the UK.

Tasks to include:
" You will be the first point of contact on the telephone for incoming customer calls. Ensuring accurate and efficient input of customer orders so that customers receive the accurate orders, on time and at the correct price.
" Liaise with inbound logistics team to ensure that supplier deliveries are made as ordered. Advise customers and the sales team on any availability and delivery issues. Work with suppliers and purchasing team to place direct orders. Processing of direct containers with customers and suppliers.
" Work with two third party transport providers to ensure orders processes picked and dispatched to customers and the sales team.
" Dispatch and delivery notes whilst all previous day`s deliveries whilst checking that no amendments have been made and all pricing is correct. Once completed ensuring all orders and delivery notes are filed numerically.
" Sales support handling incoming calls and advising customers and the sales team on availability and delivery issues.

What you need:

" Ability to work with various departments - sales / logistics and customers so attention to detail
" Fantastic customer service
" Polite telephone manner is essential
" Good PC Skills & Microsoft package


If You are interested in this role and feel that you are suitable please email me if I have not responded within 48 hours that unfortunately you would not have been selected.