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Outbound Sales Advisor - Manchester

  • Location:

    Greater Manchester, England

  • Sector:

    Contact Centre

  • Job type:

    Permanent

  • Salary:

    £21500.00 - £28700.00 per annum + Uncapped bonus

  • Contact:

    Manpower DandG aol

  • Contact email:

    [email protected]

  • Job ref:

    DGOBSEPMANCH_1659569735

  • Published:

    4 days ago

  • Expiry date:

    2/09/2022

  • Startdate:

    5th September

Job Description

Full Time Permanent

Location: Work From Home

Hours: 37.5 hours per week, Monday to Friday (fixed shift)

Competitive salary and bonus: £21,500 plus average bonus earning potential of £7,200 per annum. Uncapped bonus

We are Domestic & General. We're a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Outbound Sales Advisors in a role that offers great work life balance, working from home plus a flexible and engaging onboarding experience.

How you'll be rewarded

  • 33 days' annual leave (including bank holidays), with the option to buy 5 additional days each year
  • Investment in your career development through ongoing coaching and clearly defined opportunities
  • Comprehensive training with clearly defined career progression opportunities
  • Discounted Sky TV and broadband packages
  • Regular incentives with amazing prizes to be won
  • Dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Pension scheme & free life assurance
  • Complimentary Domestic & General protection plan and discount further products
  • Great employee discounts at selected retail stores

The role you'll do

As a Customer Sales Advisor in our busy Outbound department, you'll get in touch with customers to make sure their appliances are protected. Day-to-day, you'll:

  • Build rapport with customers, get to know their individual needs and put their interests first.
  • Provide peace of mind by finding the right solution for every customer.
  • Use your brilliant sales and communication skills to upsell products.

What else to expect:

  • In a 2-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
  • You'll work on a shift pattern where you'll enjoy weekends off (Monday, Tuesday, Wednesday & Thursday: 10:30 - 19:00; Friday: 9:00-17:30).
  • Working from home
  • We'll provide all the equipment you need, but you must have broadband access.

The experience and skills you need

  • A solid background in target driven sales or customer service
  • A driven mindset with strong customer service or sales skills and a love for hitting targets
  • Experience of working autonomously or in a home-based position
  • Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
  • A team player committed to creating an excellent customer experience
  • Unflappable and resilient attitude to juggle tasks and bounce back quickly

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

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