Job Description

My client, based in Bradford is looking for a part time Administrator to join their Shared Services team. Supporting customers and suppliers throughout the UK, Ireland, Continental Europe and Australia. You will process orders, supplier invoices, credit notes and other account related queries such as delivery queries and returns via email and over the phone. You`ll work with Customers, Suppliers, internal colleagues and 3rd party supplier such as delivery companies to investigate queries and implement efficient solutions to deliver the best possible service to their customers.
You will be…
" A confident, quick learner looking for a varied role with a mixture of administrative and phone-based tasks.
" Previous experience of working in a customer facing environment, managing queries and solving problems
" Experience of managing multiple stakeholders and conflicting expectations and priorities - would be a significant advantage
" Customer focused with a natural flair for customer service and exceeding expectations
" A confident communicator both in writing and on the phones, comfortable working with multiple people to solve problems
" A confident user of systems, databases and office packages such as Word and Excel, ideally within a customer facing or administrative capacity
" A great multitasker, organised and confident in seeking out solutions and keeping investigations on track and key stakeholders up to date to minimise adverse effects on service
Benefits
" Salary up to £24,180 (FTE)
" Part time hours - 18.75 per week
o We can be flexible with your weekly working pattern, however we are looking for a minimum of one full day per week, either Tuesday or Wednesday.
" 26 days holiday plus bank holidays full time equivalent
" Health cashback scheme
" Pension benefit
" Flexible working opportunities including working from home opportunities - You will be required to work from the office for a minimum or one to two days per week, typically Tuesday and Wednesday.
" Free onsite parking for when you are in the office
" A variety of other cultural and lifestyle benefits, aimed at promoting a positive work/life balance