Job Description

Role - Part Time - Claims Handler

Location - Hull City

Salary - £8.52 per hour

Hours of work;

Mon - Friday 1.15pm - 6pm / 1 - 4 Saturday Shift - 8:30am - 12:30

Our Client expects;

Our client would like the successful candidate to provide customer support and administrative support within the Claims Team. You will deliver the highest possible standards of customer service & administration support on a day to day basis ensuring that service levels and performance targets are reached on a individual and team basis.

Your Responsibilities:

• Ensure that you are kept fully up to date with SLA's
• Ensure that you are aware and understand the
• Provide investigative feedback on any queries to the company and their clients where necessary
• To progress customer claims within the company's management system
• Ensure daily tasks are managed within agreed
• To be responsible for building relationships
• Act as a first level point of contact
• Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager
• The completion of duties as required from time to time by the Management Team
• Manage complaints
• To promote our business and that of our clients by providing exceptional and friendly service at all times

Key Skills:

• Excellent communication skills
• Data input
• Ability to build and maintain relationships
• Ability to work to agreed deadlines, targets and objectives
• Able to work as part of a team
• Customer Service or Administration experience

Please apply now to avoid disappointment!