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Part Time - Claims Advisor

  • Location:

    Kingston Upon Hull, East Riding of Yorkshire

  • Sector:

    Admin & Secretarial

  • Job type:

    Permanent

  • Salary:

    £8.52 - £9.00 per hour

  • Contact:

    Katy Harland

  • Contact email:

    hull.branch@brookstreet.co.uk

  • Job ref:

    HUL/10354_1573652499

  • Published:

    26 days ago

  • Expiry date:

    13/12/2019

  • Startdate:

    ASAP

Job Description

Role - Part Time - Claims Handler

Location - Hull City

Salary - £8.52 per hour

Hours of work;

Mon - Friday 1.15pm - 6pm / 1 - 4 Saturday Shift - 8:30am - 12:30

Our Client expects;

Our client would like the successful candidate to provide customer support and administrative support within the Claims Team. You will deliver the highest possible standards of customer service & administration support on a day to day basis ensuring that service levels and performance targets are reached on a individual and team basis.

Your Responsibilities:

  • Ensure that you are kept fully up to date with SLA's
  • Ensure that you are aware and understand the
  • Provide investigative feedback on any queries to the company and their clients where necessary
  • To progress customer claims within the company's management system
  • Ensure daily tasks are managed within agreed
  • To be responsible for building relationships
  • Act as a first level point of contact
  • Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager
  • The completion of duties as required from time to time by the Management Team
  • Manage complaints
  • To promote our business and that of our clients by providing exceptional and friendly service at all times


Key Skills:

  • Excellent communication skills
  • Data input
  • Ability to build and maintain relationships
  • Ability to work to agreed deadlines, targets and objectives
  • Able to work as part of a team
  • Customer Service or Administration experience

Please apply now to avoid disappointment!

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