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Part Time Customer Service

Job Description

Are you looking for part time work?

We have a number of vacancies available with one of our leading Bradford clients, looking to recruit a new team of customer service advisors on a permanent basis. If you're looking to join a friendly team environment we could have the role for you!

Due to growth our client are looking for experienced, talented and customer focused advisors. You'll be joining a fortune 500 company in their well-established Bradford offices.

Part Time hours: 16 hours: 4 days per week (Monday - Friday: 11am - 3:00pm and Saturdays 9:00am - 1:00pm)
You must be able to commit to working 5 days per week (11am - 3pm Monday - Friday) for the initial 4 week training period.
After training you will also work Saturday shift 9:00am - 1:00pm, this will be rotated once the team is at full capacity.

A day in the life of this role will include:

Acting as first point of contact for customers, via telephone and email
Answering queries and providing advice and guidance
Processing new applications on to the system
Using your skills to ensure that all queries are resolved in a professional, customer focused manner
Ensuring information is relayed to other departments when required
Guaranteeing all correspondence is handled within the correct timescales and in line with FCA standards.

We`re looking for supportive and customer-centric candidates, who love working as part of a close knit team.
You must be able to pass a credit check to be considered for this role.
You must have a professional telephone manner
Have a positive & helpful attitude
Experience working in a call centre is desired
Applicants must have previously worked in a customer focused role.

In return our client offers:
A Salary of £18,000 (pro rata)
Free onsite parking
Transport links to Leeds and Bradford

If this sounds like the role for you, please apply online today! We have immediate interviews & starts available!


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