Job Description

Our Basildon based client is an unrivalled, single health care data, education and information resource with outstanding analytics capabilities. They provide their clients with market leading insight into local health economies, complemented by increased access to senior health stakeholders and the wider NHS.

We are looking for a part time (3 days per week ideally Mon, Tue, Fri) telephone based customer service individual to join their team of 6.

You will be calling a variety of health care professionals such as NHS staff and Local Authority Executives to update, maintain and develop the database.

A key part of this role is research. A lot of the communication you do will be carried out over the phone although at times you can find useful information on the web. Either way you`ll need to be diligent when you capture the results and accurately upload them to their CRM to keep it as `real time` up to date as we can.

This role is about research and validation of information not cold calling. We are looking for confident telephone communicators who are happy to make outbound calls to professional people within the world.

An interest in health care and a familiarity with medical terminology would be really helpful in this job.

So if you have proven experience of outbound cold calling coupled with handling confidential information and/or data we would like to hear from you.