Job Description

Role - Customer Service / Claims Handler

Location - Hull City

Salary - £8.52 per hour

Hours of work;

Two options

2 x Mon - Friday 8am - 1pm

2 x Mon - Friday 1.15pm - 6pm

Our Client expects;

Our client would like the successful candidate to provide customer support and administrative support within the Claims Team. You will deliver the highest possible standards of customer service & administration support on a day to day basis ensuring that service levels and performance targets are reached on a individual and team basis.

Your Responsibilities:

• Ensure that you are kept fully up to date with SLA's
• Ensure that you are aware and understand the
• Provide investigative feedback on any queries to the company and their clients where necessary
• To progress customer claims within the company's management system
• Ensure daily tasks are managed within agreed
• To be responsible for building relationships
• Act as a first level point of contact
• Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager
• The completion of duties as required from time to time by the Management Team
• Manage complaints
• To promote our business and that of our clients by providing exceptional and friendly service at all times

Key Skills:

" Excellent communication skills
" Data input
" Ability to build and maintain relationships
" Ability to work to agreed deadlines, targets and objectives
" Able to work as part of a team

" Customer Service / Administration experience

Please apply now to avoid disappointment.