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Part Time Customer Service Advisor

  • Location:

    Northampton, Northamptonshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18000 - £21500 per annum + company benefits

  • Contact:

    Georgia

  • Contact email:

    northampton@brookstreet.co.uk

  • Job ref:

    Part/CS_1544029417

  • Published:

    6 days ago

  • Expiry date:

    4/01/2019

Job Description

Part Time Customer Service Advisor, Northampton town location.
£18,000 - £21,500 pro rata
PERMANENT ROLE

If you are brilliant with people and have an enquiring mind this is your chance to progress your career and become one of the faces of this large building Society.

As a Customer Relationship Adviser, you`ll be engaging in conversations and providing information to customers on the full range of financial products and services that they offer. By really listening to and getting to know your customers you`ll help them to review their circumstances and proactively identify the most appropriate products to suit their needs, all the while providing a straightforward, helpful service that lets your passion and enthusiasm shine through.

In a friendly working environment, you`ll play an important part in making the most of every conversation with every customer, face-to-face or over the phone.

WHAT THEY ARE LOOKING FOR
o Passionate about delivering exceptional customer service
o Enjoy meeting new people
o Great listening skills
o Excellent team work skills
o Good attention to detail
o Excellent verbal and written communication skills
o Energised by a fast paced varied and demanding working environment
o Strong organisational skills

Hours: Monday - Friday 9AM-5:30PM / 2 Saturday`s a month 9AM-2PM (you will be required to be available between these days and hours, working a total of 18-21 hours per week)

BENEFITS
oCompetitive Employer pension contribution
oCompany paid life assurance scheme
o25 days holiday (plus bank holidays and the opportunity to participate in the annual Holiday Trading Scheme to buy/sell extra days)
oAnnual discretionary bonus scheme
oChildcare vouchers
oVolunteering days
oColleague discounts at a range of UK wide retailers, including holidays, restaurants, fashion, days out and more. Accessible via an online platform and mobile app.
oDiscounts/cashback on selected products and services
oEmployee Assistance Programme
oDiverse culture

Due to a high level of application if you have not heard back within 5 working days please assume that your application is unsuccessful

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