Job description
Receptionist
Location: St. Austell (address: 1 Lytton Place, PL25 4PE)
* Part time 22 - 22.5 hours per week over 3 days (days TBC)
* Pay rate: £12.71
* Training will be provided through local induction/training
* evel of Clearance: HMPPS vetting/basic DBS (Costs covered by the hiring process)
Are you the friendly first-impression that people remember? Our Client is looking for a Receptionist to join their team in St. Austell, providing a calm, professional welcome while supporting day-to-day building and admin needs. This role runs at approximately 22-L22.5 hours per week, with shifts to be confirmed (around 3 days a week, which may include evening working).
What you'll be doing:
* Acting as the first point of contact for service users and visitors, welcoming people professionally via telephone, email, and face-to-face
* Issuing visitor passes and security fobs
* Using observation and situational awareness to help diffuse potentially challenging situations, and escalating for support when needed
* Managing incoming and outgoing mail and deliveries
* Ordering PPE, office stationery, and other supplies as required
* Keeping meeting room equipment and facilities in good order
* Processing bus fares, travel warrants, and petty cash transactions
* Supporting health, safety, and security requirements for the building, including key holder duties and alarm testing procedures
* Monitoring CCTV systems and assisting with evacuations where necessary
* Logging incidents and maintaining records for maintenance requests and repairs
* Providing administrative support to Probation Practitioners and Case Administrators
What you'll bring:
* GCSE Grade A*-C (or equivalent) in English and Maths (and Welsh where applicable), or proven experience in a comparable role
* Strong communication and interpersonal skills, with the ability to deal professionally with members of the public and service users
* Great organisational and administrative skills, with confidence maintaining accurate records and handling confidential information
* The ability to work independently and as part of a team
* Competent IT skills, including Microsoft Office applications
If you're someone who brings professionalism, empathy, and a steady approach to busy front-of-house moments, we'd love to hear from you. Apply now-your local induction starts once checks are completed.
Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
