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Full time Trade counter sales/ Driver

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £21000 - £22000 per annum

  • Contact:

    Bradford Branch

  • Contact email:

    kate.greenwood@brookstreet.co.uk

  • Job ref:

    HJ0689_1626881387

  • Published:

    2 months ago

  • Expiry date:

    19/09/2021

  • Startdate:

    ASAP

Job Description

My well known client in Leeds is looking for a customer service/sales assistant to join there busy team on a temp to perm basis:

All key aspects of the role:

  • Delivers effortless solutions to customer enquiries & complaints by ensuring quality service is delivered by owning all enquiries
  • Being able to handle customer complaints effectively
  • Uses every customer interaction to maximise sales.
  • Builds rapport by open and effective questioning and having brilliant conversations
  • Protects and creates additional revenue through value of service and opportunity of interaction
  • Works cross functionally to solve customer issues and complaints
  • Builds loyalty and is a brand ambassador to create repeat business
  • Educates customers on web capabilities and service offer
  • Supports customers via all channels to drive net promoter and net ease
  • Actively listens and provides a personalised service to meet customer needs
  • Takes responsibility to maintain up-to-date knowledge of systems and processes.
  • Adheres to internal policy and procedures to protect security and quality of output.
  • Demonstrates productive working practice and teamwork.
  • Takes responsibility for own development, ensuring training and feedback is taken on board.
  • Adheres to all regulatory requirements
  • To collaborate with Sales to identify opportunities for growth
  • To manage a safe environment for colleagues, contractors and customers by meeting all H&S requirements for a Branch
  • To manage an effective warehouse to improve stock turn and stock accuracy
  • To manage effective delivery of custom orders and manage customers that require local management to ensue increased share of wallet

This role would only be viable for someone with a valid driving licence as this is field based role.

Salary: 21k to 22k.

Monday to Friday general office hours.

Please apply below to get a chance of working for this amazing company.

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