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Parts Advisor Office Based

  • Location:

    Diss

  • Sector:

    Sales

  • Job type:

    Permanent

  • Salary:

    Up to £26000 per annum

  • Contact:

    Peterborough Branch

  • Contact email:

    Peterborough@brookstreet.co.uk

  • Job ref:

    PET/672529_1698335788

  • Published:

    7 months ago

  • Expiry date:

    25/11/2023

  • Startdate:

    16/05/23

Job Description

Parts Advisor - Diss

Location - Diss office based

Hours - Monday/Friday 8-5 or 9-6 (weekend working with a day off in the week)

Salary - £26,000 + Bonuses

Benefits - 30 days holiday - a pension scheme, life insurance, recommend a friend scheme and staff discounts and much more!

Do you want to work for one of the UK's leading car groups?

Are you a passionate communicator with a desire to grow your career?

Do you have a full driving license?

Job Requirements

  • Through effective questioning and listening understand customer needs and use this information to ensure their requirements are met to deliver a market leading customer experience.
  • Overcome objections confidently, effectively, and compliantly to support the customer through the sales journey, improving conversion whilst delivering great customer outcomes
  • Answer inbound calls and advise customers of the best solutions based on your questioning and handling of the call
  • Deal with requests for parts and materials from motor mechanics or customers on the phone or by email
  • Provide quotations for customers and advise them on the best course of action
  • Sell parts to customers both trade and public customers
  • Raising invoices for stock that is sold
  • Take note of which stock is running low and ordering replacement stock in good time
  • Ordering, selling, and managing stock control on a wide range of vehicle parts and accessories.
  • Dealing with a high volume of calls in the department.
  • upsells to customers

Personal Requirements

  • Experience in delivering exceptional sales performance would be advantageous but full training will be given
  • Full UK driving license
  • Clear communication skills, both face to face and virtually
  • Passion and hunger to succeed
  • A Sponge - an absorber of new information
  • An interest and passion for vehicles would be advantageous
  • High level of organisation skills
  • Flexible to work weekends when required

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