Job Description

Call Centre Advisor - Diss

We are currently offering an excellent opportunity for a motivated and organised individual to join our busy centralised Parts Call Centre based in Diss.

This is a full-time position with a competitive basic salary and a performance-related bonus scheme. You will also benefit from 30 days of annual leave, including bank holidays.

Key Responsibilities:

• Answering all inbound calls promptly and professionally

• Advising, selling, and ordering parts for both trade and retail customers

• Ensuring accurate processing of orders and internal documentation

• Maintaining a high level of customer service and attention to detail

What We're Looking For:

• Strong communication and organisational skills

• High attention to detail

• Friendly and confident telephone manner

• Ability to work effectively as part of a team

• No prior experience necessary - full training will be provided

Benefits:

• Pension scheme

• Life insurance

• Staff discounts

• Recommend-a-friend scheme

• Ongoing training and career progression opportunities

If you're looking to join a supportive and growing team, this could be the perfect opportunity to start or further your career in a customer-focused environment.

How to Apply:
Contact Alison for more information on 01733968453 or

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.