Job Description

We are currently working with a private clinic based in Harley Street, looking for a Patient Care Liaison to join them on a permanent basis starting as soon as possible. The purpose of this role is to provide face to face support to all patients, guiding them through the full process from first contact to completion of post-op care. You will also be responsible for providing support to patient care coordinators whilst delivering excellent patient care and strong administrative support.

Hours of work: 42 hours per week including 1 hour lunch break. Saturdays are worked on a rota basis and you'll have a day off during the week in lieu of this.

Shift patterns:
6.30am-3pm
8am-4.30pm
9am-5.30pm
9.30am-6pm
12pm-8.30pm

Benefits:
28 days holiday
Occupational health scheme
Private health insurance
Private dental care

Key responsibilities:
- Meet with patients during their initial consultation, guiding them through their first visit and advising them that you will be their point of contact for future queries
- Communication with the Diary Manager to ensure patient appointments are booked
- Taking notes during meetings
- Update records on the patient database when required
- Complete end of day clinic administration
- Hit monthly targets

To be considered for this excellent opportunity, you must display the following skills and expertise:
- Two years within a customer/patient facing role
- Excellent computer skills including basic data entry, MS Office etc
- Confident and extremely organised with administrative tasks
- Ideally educated to Degree level
- A genuine interest in the medical sector

This is a really fabulous private clinic to join - they have a great work hard play hard culture and enjoy a number of social events and regularly meet up outside of work.

If you fit the above profile and are interested in excelling your career in the private medical field, then this is the job for you... apply now and we will be in touch!