Job Description

Payout Administrator

Location: Bolton or Chesterfield

Job Type: Temporary

Sector: Public Sector

Pay: £11.26 p.h.

Hours: 35 hours a week

Brook Street are currently seeking to find someone who can join a very well loved and fast expanding client in the Bolton or Chesterfield area. The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country's most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.

Post Office colleagues are the driving force behind our business. Whether they are in our branches or supporting from our offices, we are proud of the energy, commitment and customer focus our people all have in common.

The purpose of the role

• To support head of Payout Services in onboarding new clients/schemes
• To monitor and resolve enquiries from Payout clients
• To upload contracts into Post Office system: Web3
• Production of statistical information for Team Leader and senior manager

Principal accountabilities

• Managing the busy Payout Team Inbox with same day turnaround.
• Responding to Client/Prospect requests for information
• Checking completed Take-on Packs, ensuring completed properly, working with Clients to complete
• Checking overnight Reports and emailing them to Internal Clients and external Clients
• Providing Management information to Clients as needed
• Uploading signed contracts to Web3 (POL system)
• Managing take on of new clients, Closing down existing Client Schemes
• Support for Sales Manager
• Ad hoc Administrative duties

Knowledge & Experience required

• Experience in administration
• Strong attention to Detail
• Clear verbal and written communication skills
• Experience of dealing with clients / colleague enquiries many of which are urgent and need immediate action.

Skills required

• Good Excel and WORD skills
• Ability to adapt to a number of different jobs across the team at short notice
• Can communicate effectively to all audiences
• Questioning and challenging approach, Can do attitude & ability to adapt to changing business priorities

If you are a methodical, structured individual who is comfortable dealing with corporate clients in a busy environment, then we want to hear from you.

A references and criminal record check will be required

We anticipate a large volume of applicants, so if you have not been contacted directly within 7 days please presume you have been unsuccessful.