Job Description

Power BI Support Engineer

Reading - Thames Valley Park

Brook Street is currently working on behalf of our Global IT Client to recruit a Azure Networking Support Engineer. This is an contract role based in Reading until 30th June 2020.

As a Brook Street contractor you will be entitled to 25 days holiday per annum, 8 days paid Bank Holidays pro rota, discounted gym membership, use of the onsite health facility, access to online learning and training, free parking and an excellent subsidised restaurant.

Salary: Up to £450.00 per day depending on experience

Power BI Support Engineer Responsibilities:

• Positively represent and communicate with corporate customers via telephone, email, Skype in regard to finding solutions for technical problem identified in the companies products.
• As a member of a team, pursue technical problems, involving broad and in-depth product knowledge by using collaboration and receiving mentoring assistance as needed. Frequently, these problems are politically charged situations as well, requiring the highest level of customer service.
• Responsible for managing the relationship with these customers and thoroughly documenting their cases.
• Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
• Consistently share best practices. Write technical articles and blogs for guiding other team members and customers.

Power BI Support Engineer Requirements:

• Proficient with Power BI (Desktop application and the Service)
• Familiarity with the Power BI Gateway
• Power Apps and/or MS Flow
• A good understanding of Office 365 Administration
• Strong Excel skills with Power Query and Data Modelling
• Experience with Microsoft Azure

Deadline - Friday 13th December at 1:00pm