Job Description

Do you have experience within data entry and administration? Are you happy to work in a back office, administrative focused role?
If so, this could be the perfect role for you. Working at the client`s head office in the Runcorn area, you will be expected to provide general administration support to a number of key departments across the business to achieve critical business and client deadlines within each department whilst upholding an exceptionally professional image of the business through all communication methods.
Salary £19000.00
Working hours: Monday - Friday 8:30-5pm (although flexibility is preferred in the event of requiring staffing across a busy period one Saturday here and there may be required)
Purpose of the position:
To provide Administrative support to the PPM Manager, delivering planned compliance activity in order to maintain site compliance across all contracts and complete all certificates in line with BAFE and client requirements.
Technical Responsibilities
-Effectively plan in all Servicing as required to incorporate the years servicing schedule.
-Effectively plan in fire extinguisher remedials works for completion
-Ensure data is correct on Job Cards
-Ensures all PPM remedial details are recorded in an accurate and professional manner for customer and client issues to be resolved correctly and in line with the contract.
-Offer accurate timely technical advice to customers and end users following the technical escalation process where necessary.
-Effectively manage designated contract certification completion
-To support the PM Manager in all areas of the business as required
-Handle all client calls professionally and in line with the required quality standards
-Work with the team to manage the main PPM mailbox ensuring all written standards are in line with the quality standards agreed.
-Respond to all external client interactions within 1 hour
-Ensure the highest level of customer service is provided during each customer interaction whether verbal or written
If you fit the above criteria, please apply directly and to speed up your pre-registration link, please complete our pre-registration link on http://registrations.brookstreet.co.uk/full-registration.aspx
If you require any further information, please e-mail Siobhan on 0151 242 6090