Practice Administrator
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Location:
West End
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Sector:
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Job type:
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Salary:
£24000 - £25000 per annum
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Contact:
Amelia
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Contact email:
londonmetro.web@brookstreet.co.uk
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Job ref:
LMT/931960_1551973623
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Published:
about 5 years ago
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Expiry date:
6/04/2019
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Startdate:
ASAP
Job Description
Practice Administrator- £24,000 p.a- ASAP Start- Harley Street
My client, a top private GP practice with three sites (one on Harley Street, and two in-house at a major law firms in the City of London), is looking for someone to join its Harley Street team on a permanent basis. We envisage the candidate will be a recent graduate and someone who wants to gain experience of a receptionist / administrative support role in a private healthcare setting or someone with 1-2 years working within a private practice as a receptionist.
The position will require a flexible attitude and willingness to learn.
Tasks may include, but are not limited to, the following responsibilities many of which are shared with other staff:
- Answering the phone.
- Booking appointments and practice diary management. Sending confirmation of appointment emails.
- Greeting patients, taking payments.
- Chasing results/correspondence from specialists/medical lab.
- Contacting patients with results when instructed by the doctor.
- Assisting patients/doctors with sourcing consultant appointments and liaising with consultants' secretaries to facilitate the referral pathway.
- Managing patients' requests for repeat prescriptions.
- Management of electronic patient records including registration of new patients.
- Addressing any IT problems via our IT support company.
- Scanning and distribution of incoming patient correspondence.
- Booking couriers.
- Filing.
- Occasional special projects such as: flu recall, practice questionnaire, market research etc
- Some invoicing patients (and possibly chasing unpaid invoices).
- Actioning recalls for Health Assessments and other time-sensitive patient needs.
- Printing and preparing letters, attachments and envelopes for posting, pending the doctor's signature.
- Maintaining the schedule for contacting patients with reminders regarding uncompleted tests that had been recommended by a doctor.
We would like to see candidates as soon as possible and may be able to offer an immediate start.
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