Job Description

Practice Administrator- £24,000 p.a- ASAP Start- Harley Street

My client, a top private GP practice with three sites (one on Harley Street, and two in-house at a major law firms in the City of London), is looking for someone to join its Harley Street team on a permanent basis. We envisage the candidate will be a recent graduate and someone who wants to gain experience of a receptionist / administrative support role in a private healthcare setting or someone with 1-2 years working within a private practice as a receptionist.

The position will require a flexible attitude and willingness to learn.

Tasks may include, but are not limited to, the following responsibilities many of which are shared with other staff:

- Answering the phone.
- Booking appointments and practice diary management. Sending confirmation of appointment emails.
- Greeting patients, taking payments.
- Chasing results/correspondence from specialists/medical lab.
- Contacting patients with results when instructed by the doctor.
- Assisting patients/doctors with sourcing consultant appointments and liaising with consultants' secretaries to facilitate the referral pathway.
- Managing patients' requests for repeat prescriptions.
- Management of electronic patient records including registration of new patients.
- Addressing any IT problems via our IT support company.
- Scanning and distribution of incoming patient correspondence.
- Booking couriers.
- Filing.
- Occasional special projects such as: flu recall, practice questionnaire, market research etc
- Some invoicing patients (and possibly chasing unpaid invoices).
- Actioning recalls for Health Assessments and other time-sensitive patient needs.
- Printing and preparing letters, attachments and envelopes for posting, pending the doctor's signature.
- Maintaining the schedule for contacting patients with reminders regarding uncompleted tests that had been recommended by a doctor.

We would like to see candidates as soon as possible and may be able to offer an immediate start.