Job Description

Brook Street is currently working on behalf of our Global IT Client to recruit a Premier Field Engineer. This is a contract role until 30 June 2019

Salary: up to £450.00 per day depending on experience and contract type.

Job Description
As a Premier Field Engineer, you will:

" Educate and guide customers by delivering workshops and webinars
" Help customers with their journey to the cloud
" Deliver proactive services such as risk assessments, code reviews, and disaster recovery plans
" Help customers with troubleshooting and problem resolution
" Be the technical expert for customer projects and deployments
" Mentor other Premier Field Engineers
" Contribute to business goals and continuous improvement initiatives
" Travel to customer sites will be required

We need enthusiastic people to provide technical leadership to our customers. We need you to assist them on their digital transformation journey and ensure their modern workplace solutions are optimized and healthy.

Story Behind the Need - Business Group & Key Projects
" Surrounding team & key projects: office 365", Cloud Consumption
" Purpose of this team: global team of exceptional people who deliver unique business value to our customers by supporting and increasing the consumption and productivity of deployed technologies, earning their confidence, trust, and loyalty

Candidate Requirements

" Consulting experience
" Skype for business experience, specifically working within deployment
" Professional experience in supporting Enterprise IT solutions or applications
o Knowledge of Skype for Business Server and hands-on experience in managing, supporting and troubleshooting the product
o Knowledge of Microsoft Teams
o Experience of O365 migrations
o Fundamental knowledge of related cloud technologies: Active Directory, Windows Server, Network Services, Hyper-V, Storage solutions, Office 365
o Experience in managing and troubleshooting enterprise scale organizations is desirable
o Knowledge of alternative industry solutions is an advantage

" Collaborative, problem solver who is creative and confident
" Customer driven
" Ability to present and communicate technical findings to all audiences
" Ability to influence outcomes in ambiguous settings
" Willingness and desire to learn cloud technologies
" Experience in diagnosing and troubleshooting IT issues
" Good balance between business and technical acumen

Nice to Have:
Intune - plus to have not required

Key performance measurements:

Feedback from customers and account managers, meeting deadlines, and time tracking and admin work on the back end