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Process assistant

Job Description

Our client located in Thornton-Cleveleys is seeking a Process Assistant to work full-time Monday - Friday for 37.50 hours each week.

Main Duties

Monitor the General Ledger posting queues.
Post journals for clients.
Monitor and action any Service Requests on a daily basis.
Run daily error reports and raise any issues promptly.
Produce reconciliations for all clients in an approved format to set timescales.
Ensure plans are put in place to clear outstanding reconciling items within a 3 month timescale and if they cannot be cleared to escalate them.
To contribute to the compilation of the VAT returns in line with the Clients timetable.
Ensure all reports are run, all queries processed and any ad hoc journals completed.

Desirable skills required

Good numerical and analytical skills.
Good telephone manner.
Good Microsoft skills, including Word, Excel, and Outlook.
Experience of working in a Finance and / or Credit Control environment.
Experience of using Oracle systems.
Full training will be provided.

Job Specific Competencies

1. The role will tend to focus on a very structured and well-defined scope of work. The key requirement is to execute assigned tasks promptly and accurately and build a track record of same.
2. Their Process Leader will be looking for signs that the incumbent can not only achieve this track record, but that the individual shows signs of challenging existing processes in an appropriate manner.
3. The role holder will usually be part of a team performing similar tasks for the same client.
4. Performance parameters will be established indicating target performance, influenced by the complexities of the tasks/needs of the client, within which the role holder would be expected to perform. For a newcomer, the targets will be lower than for more established role holders, for whom a series of performance levels will have been determined; performance standards that are continually below a specified level will be the subject of remedial actions.

To apply for this role please contact Laura or Chelby 01772 252111

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