Job Description

Excellent Long Term Temporary Public Sector Opportunity

Are you currently looking for long term temporary work - Monday to Friday 37.5 hours - Between 8am & 6pm on a rota basis.

Then read on this could be the role for you:

Based in the Celtic Springs area of Newport - Home working until January 2022 then 2 days a week Office based thereafter

To provide a responsive administrative service to nominated functions that meets required company standards. Roles in this level carry out a range of defined core administrative, operational and/or technical activities within a section or department. They work independently whilst reacting to changing circumstances. Roles at this level will provide a range of straightforward, routine services often as part of a team engaged in similar activities. They involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations to others.

Excellent communication skills and experience of being able to deal with the management of casework, queries and policy issues, leading to the resolution of exceptions.

*Ability to work to strict deadlines and follow detailed policy documents

*Excellent organisational skills, with attention to detail, accuracy and good problem solving skills

*Experience of dealing with difficult conversations

*Effective team player and work equally as well on their own

*Experience of providing a high quality customer service, which creates confidence and trust Desirable Skills *Experience of working within a finance based environment.

*MS Excel skills and experience of other MS products, such as Access

*Experience of Oracle

*Experience of working with teams across multiple sites

*Good negotiating/decision making skills

*Experience of staff debt and/or overpayments case management, some form of debt collection experience would be useful.

*Basic experience of payroll Key Responsibilities

*Contribute to the delivery of a high quality Finance Service to multiple clients

*Managing payroll overpayments and with sensitivity, often involving the management of complex and personal information with integrity

*Management of staff debt services

*Liaise confidently with internal stakeholders/colleagues to ensure cases are brought to a satisfactory conclusion *Resolve queries and escalate accordingly

*Maintain records for audit purposes

*Support line management with any additional tasks as and when required

£9.74 per hour

If you are interested in this role please send CVs in word format or respond via this advert.

*Please note that you will need to go through a vetting process for this role which entails a full background check.

A full in date Passport is required or a Driving License with a Long birth certificate in order to apply for this role.