Job Description

My city centre based client is looking for a part time Team leader for their offices for 15 hours on a Saturday and Sunday.

Role Overview

Supervise a team ensuring the delivery of a transaction processing service to clients. The process team Leader will have good working knowledge of the developments in their area, and an awareness of its application within past and present Sopra Steria engagement enabling them to provide a 'Go To' expertise within the overall team.

Key Responsibilities
Lead small teams - Motivate, and develop the team and encourage communication.
Schedule team work to required timescales and Service levels.
Lead the planning implementation, in order to ensure the availability of required staff members
Ensure that agreed processes/standards/timescales/Quality Requirements are adhered to.
Identify and manage improvements within own area.
Update and maintain data base/systems / documentation.
Comply with regulatory requirements where applicable.
Collect and provide statistical data/reports as required.

Essential Skills
Able to lead small teams
Expert understanding of relevant systems / ERP
Highly developed user of Excel, Word, PowerPoint
Good at internal and external communication
Ability to manage a small budget (FTEs, overtime)
Ability to set and achieve performance targets

If you believe that you have the necessary skills for this role then please apply online.

Thank you