Job Description

Program Manager
Remote Working - (EMEA Time Zones)

Brook Street is currently working on behalf of our Global IT Client to recruit a Program Manager. This is a contract role until the 30th June 2020.

Salary: Up to £510.00 per day depending on skills and experience

We have initiated multiple practice initiatives within Enhanced Solution Support (Services - CDD) where we decided to accelerate the creation of deliverables using an external vendor. The areas are Knowledge Management, Service Activation Standardisation and Solution Analytics as a Service.

Program Manager Responsibilities:

• Organise meetings, create meeting minutes, follow up on open actions, administrative tasks
• Support in general and own in defined areas the creation of deliverables
• Drive inherited activities to achieve the above outputs
• Actively contribute to the creation of deliverables of other stakeholders

(No travel is required)

Program Manager Requirements:

• Good cultural awareness and interpersonal skills, key stakeholders are based in Europe, India, Asia and US
• Must be able to communicate precisely and concise with stakeholders at various levels
• Objective/outcome driven workstyle; must be able to translate objectives to activities and tasks
• Must be able to create operational procedures and tasks based on defined objectives
• Expert knowledge in Service Management, particularly in the areas Problem-, Knowledge Management and Service Transition (ITIL certification is preferred; ITIL expert certification is a bonus; ISO/IEC 20000 and/or COBIT certifications are a bonus)
• A good understanding of Agile Methodologies (e.g. Dev/Ops, SCRUM, Kanban)
• Familiarity with VSTS is a bonus

Deadline for applications: Tuesday 13th August at 9:00am