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Project Services Co-ordinator

  • Location:

    Cardiff, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £22000 per annum

  • Contact:

    Bristol Commercial

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    16 days ago

  • Expiry date:


  • Startdate:


Job Description

Project Services Co-ordinator, Cardiff

Hours: Monday to Friday 9:00 AM to 5:30 PM (37.5 hours weekly, 1-hour lunch)

Salary: £22,000 + 23 days Holiday Entitlement in addition to bank holidays.

Free Parking on Site

Discounted Gym Membership 25% with certain gyms

"Dress Down" policy (unless customers/clients visiting and inappropriate)

Purpose of the Project Services Co-ordinator:

To assist the project service managers (PSMs) to plan and manage the resources for client projects. To assist and deputise for the senior project services co-ordinator in leading the administration team

Mission of Project Services Co-ordinator role and business:

  • To be the partner of choice for the provision of technology services in the UK
  • To deliver on our commitments to all customers both external and internal
  • Create a great environment where Vista people become the best they can be and are able to discover for themselves and educate others in the field of technology support

Values of Project Services Co-ordinator role and business:

  • To do the best we can for our business, our customers, and our colleagues
  • To demonstrate honesty, integrity, and flexibility in all that we do
  • To be transparent in our operations
  • Respect our environment
  • Return value to our shareholders
  • To be committed to our people

The main features of Project Services Co-ordinator role will include:

  • Plan cabling and equipment installations at customer sites in conjunction with project service managers (PSMs) to ensure full functionality of projects.
  • Co-ordinate site meetings throughout the project.
  • Maintain and update the Company's "Metrix" system with the project services data to ensure it is accurate at all times.
  • Maintain and update project calendar to ensure an accurate and current picture of projects is available at all times.
  • Maintain the project log, to keep active schedules accurate and liaise with 3rd parties if schedules change.
  • Support the PSMs in controlling the budget of a project based on information provided and scope of work.
  • Liaise with customers to ensure open communication channels, keeping customers informed and ensure their needs are met. To be the key point of contact when the PSM is absent on any particular project.
  • Plan, allocate and control project resources i.e. sub-contractors, suppliers etc. and highlight any issues to the PSMs.
  • Be the point of contact for sub-contract engineers in conjunction with third parties. Includes ensuring technical support and training, management of invoices and dealing with 'no shows'.
  • Arrange equipment purchase if required through the account management and procurement team and arrange the receipt into the business and subsequent picks and delivery to site.
  • Ensure sub-contract engineers adhere to company health and safety procedures and raise any concerns to PSM or sub-contract company as applicable.
  • Be responsible for the completion of all necessary documentation throughout the project until its closure.
  • Collect completed reports from 3rd party suppliers and return to customer within agreed timescale.
  • Liaise with PSMs on any issues that occur and help to resolve issues to conclusion to the satisfaction of the customer.
  • Assist the senior project services co-ordinator in leading the project services administration and co-ordination team and to deputise in the senior co-ordinator's absence.
  • Assist, if appropriate, in performance management and disciplinary issues.
  • Assist the senior project services co-ordinator in ensuring that the health, safety and welfare of the team is maintained on a day to day basis.
  • Any other duties as assigned by the senior project service co-ordinator or the PSMs in meeting the department requirements.

Benefits of Project Services Compliance Administrator:

23 days holiday in addition to bank holiday

Free Parking on Site

Private medical insurance

Discounted Gym Membership 25% with certain gyms

"Dress Down" policy (unless customers/clients visiting and inappropriate)


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