A rapidly growing property management company based in South-west London has an exciting opportunity for a Property Manager to join their motivated and friendly team.
As a company we are rapidly expanding and are hoping to recruit staff who are looking for career development and are willing to build a long-term future with the company.
They need a Property Manager/Property PA
MUST HAVE PROPERTY EXPERIENCE!
Duties to include:
Ensure that all telephone calls and emails are attended to professionally, distribute calls and take accurate, detailed messages.
o Maintain high standards of personal and professional conduct in dealing with customers, landlords, tenants, local authorities and many other organisations.
o Provide advice and assistance with regards to tenants, landlord's council's enquiries & complaints
Drafting tenancy agreements and other tenancy documentation
Processing the renewal of existing tenancies
o Maintain property records and filing systems.
o Process work orders and billing/payments
o Maintain deposit and rent reconciliation / collections
Handling deposit dispute negotiations
o Coordinate and provide advice to TA and AST clients
o Coordinate maintenance work schedules
o Coordinate the move of tenants into their properties
o Chase progress on claims, deposits rent schemes
o Deal with bailiffs, court summons and final reminders
o Deal with tenants face to face
o Collect property keys
o Prepare TA invoice spreadsheet
Arrange inventories, gas safety certificates, property inspections and maintenance repairs.
Booking contractors and arranging access to properties
o Assisting with referencing of new tenants
General administration duties relevant to your role
Delivering an excellent service to tenants and landlords
The successful applicant will:
Have previous experience in a property management or property administration based role
Be fluent in English and have excellent communication skills
Have excellent organisational and IT skills, including strong knowledge of Microsoft Office
Be self-motivated and capable of working under their own initiative
Be resilient and calm under pressure
Be able to manage a busy workload and priorities well
Must live local to the SW16 area or know it really well