Job Description

Salary: £24k- £26k (depending on experience)

Main Tasks and Responsibilities

Property Administration

• Managing a portfolio of properties daily
• Liaising with Maintenance team regarding day to day maintenance issues across all homes
• Monitoring maintenance issues until concluded ensuring homes are fit for purpose in a timely manner
• Ensure legal documentation is up to date, filed and recorded Specifically: Gas Safety Certificates, Electrical Installation and PAT testing
• Opening/Closing utility accounts including setting up AMP meters (Gas)
• Liaising with Landlords and Letting Agents, specifically maintenance issues, tenancy agreements, notice periods,
• Responsible for obtaining and signing Tenancy Agreements and giving notice in a timely manner
• Processing and maintaining systems for all documentation pertaining to properties both electronic and paper
• Managing HMOs (House in Multiple Occupancy) and EHOs (Environmental Health Order) when required
• Attend new properties taking inventory, photographs and meter numbers when required
• Communicate any relevant financial matters to Line manager in the first instance
• Escalate any unresolved issues to Line Manager in a timely manner
• Prioritise Workload

Health and Safety

• Health and Safety matters via Citation
• Ensure all required checks are carried out in a timely manner
• Follow up of issues raised in inspections until concluded
• Fire Warden for Head Office

Purchasing

• Ordering furnishings/items as required
• Recording orders and deliveries
• Cross referencing order and deliveries with invoices

Young Persons

• Responsible to ensure vacant room/property is turned around in a timely manner in preparation for new intake
• If YP's items are being stored ensure receipt of inventory on departure. Location given and uploaded to Charms. Responsible for ensuring that collection of stored possessions is carried out

Other Duties

• Responsible for managing the Info@ mailbox and disseminating to relevant people
• Maintain Communication Log
• To carry out other duties as reasonably requested by the Line Manager
• Provide cover or assistance to other administration staff, including answering the telephone as required
• Open/closing office -ensure the Night Service is turned off by 9am prompt and put on before leaving at the end of the day as required
• Property Searches and acquiring rental properties when required
• Liaising with Councils and external Consultants in relation to debating council tax exemptions