Job Description

Are you a property manager looking for a new challenge OR a highly experienced customer service advisor with a passion of moving into the property sector?

If so, this could be the perfect role for you. Based at the company`s Solihull office, you can look forward to the following benefits:

A competitive salary with an excellent commission package in place.

25 day`s holiday after passing probation period.

Pension scheme.

An amazing, in-house benefits platform giving employees access to high-street and online discounts, an employee assistance programme and a well-being hub.

Opportunities for personal and professional development.

To successfully apply for the role, you must have the following attributes and skills:

Anticipates, responds to and seeks to exceed the expectations of existing and potential customers.

Shows support for business values, demonstrates and promotes a high level of honesty and integrity.

Responds positively to changing business circumstances and readily adapts behaviour to maintain effective performance.

Able to work in a well-structured manner with strong organisational skills.

Able to work to set deadlines, accurately and with an attention to detail.

Builds and maintains good working relationships, demonstrating strong verbal and written communication skills.

Good level of literacy and numeracy skills.

Good communication skills and problem solving is essential for the success in this role.

Previous property management experience is desirable as expressed above however, training will be provided.

Your day to day duties will include:

Managing portfolio of residential properties.

Delivering fantastic customer service at all times to Landlords and Tenants.

Ensuring maintenance issues are resolved promptly and customer is updated.

Meeting both targets and performance objectives.

Reviewing property visits reports, check out reports, releasing the deposit.

Ensuring the system is updated.

Ensuring property is complying with legislation.

Developing a positive working relationship with the pre-tenancy administrators.

Ensuring high levels of communication at all times with all parties.

If the above matches your skills and experience, please give me a call on 0151 242 6090 or e-mail me on or to apply direct, please follow the below link https://www.brookstreet.co.uk/portal/full-register.aspx